Scenic Cruises run in most weathers except for flooding and strong winds
for Scenic Cruises may be transferred to an alternative date if that
date is available and contact is made no less than 24 hours before the
day of sailing.
Private Charters and group bookings over
10 people are required to pay a deposit which is non refundable or
transferable if cancelled less than 6 weeks before the scheduled sailing
No refunds will be given if passengers don't turn up for a sailing.
All sailings are subject to change at Kaiapoi River Queens discretion for reasons of operational requirements.
Tickets are only refundable if Kaiapoi River Queen cancels the service due to operational requirements.
River Queen reserves the right to refuse any person access on any
sailing for any reason including any person who is unruly in behavior,
unfit to travel, arrives preloaded, is likely to cause distress or
discomfort to other passengers or has previously engaged in any unlawful
activities affecting the company. The Master may also require any
person to leave the vessel.
All prices are in NZ$ and include GST.
cruises are for a set time if a group exceeds the allotted time-frame
there will be an additional $250 for every 15 mins onboard.